Good to know
Information about your trip
Arrive, take a deep breath, relax: Finally, your well-deserved vacation begins at Hotel Sonneneck. We want to offer you the best possible service for maximum comfort. This includes providing you with the following important information.
Due to the pandemic, we have adjusted our cancellation policy as follows:
A cancellation without charges is possible until 30 days before arrival.
In case of a cancellation we try to allocate the room you reserved to smoeone else.
Unfortunately if this is not possible we have to bill cancellation fee as follows:
- Cancellation until 30 days before arrival: Free reversal
- Cancellation 29-0 days before arrival: 70 % oft he travel price
- Non-appearance or premature departure: 100 % of the travel price
We suggest to cover travel insurance at Hanse-Merkur. Beyond that, it contains a cancellation due to COVID-19. You can cover the insurance at the following Link.